SHIPPING POLICY

At S.aide, we believe great care extends beyond our products — it includes getting them safely and swiftly to you.

​

Order Processing

• Orders are typically processed within 1–3 business days after you place them.

• You’ll receive a confirmation email once your order ships, with tracking details so you can follow its journey.

​

Shipping Methods & Times

• We ship within Canada and to select international locations.

• Standard shipping within Canada usually takes 3–7 business days.

• International shipping times vary by destination and customs but typically take 7–21 business days.

​

Shipping Costs

• Shipping fees are calculated at checkout based on your location and order size.

• We occasionally offer free shipping promotions — keep an eye on our updates!

​

Order Tracking

• Once shipped, your order tracking number will be emailed to you.

• You can use it to check your package status anytime.

​

Lost or Delayed Packages

• If your package doesn’t arrive within the estimated time, please contact us at care@saide.ca.

• We’ll work with our carriers to locate your order and find a solution.

​

Address Accuracy

• Please ensure your shipping address is complete and correct to avoid delays.

• We cannot be responsible for packages lost due to incorrect or incomplete addresses.