Frequently asked questions
Yes. We formulate without harsh chemicals, synthetic fragrances, or common irritants. However, we recommend a patch test before first use, especially for sensitive skin.
Never. S.aide is 100% cruelty-free and vegan. We believe in kindness to animals and the planet.
Most of our formulas are gentle enough for use during pregnancy and breastfeeding, but we always recommend consulting your healthcare provider first.
Keep them in a cool, dry place away from direct sunlight. Our packaging is designed to protect the integrity of the formulas, but storing them properly will maximize freshness.
Unopened: up to 24 months from the manufacturing date. Opened: for best results, use within 6–12 months.
Currently, you can shop directly through our website or at select pop-up events. Join our mailing list to be the first to know when we launch in more stores.
Right now, we ship across Canada. International shipping will be available soon — sign up for updates
Our formulas focus on reducing inflammation and supporting your skin’s barrier. This helps soothe flare-ups and prevent breakouts caused by stress hormones, while keeping your skin hydrated and balanced.
We avoid synthetic fragrances. Some products have mild, natural botanicals or essential oils known for calming effects, but we formulate allergen-free fragrance to minimize irritation—especially for sensitive skin.
Most people notice soothing and hydration improvements within 1–2 weeks. For deeper changes like reduced redness or stronger barrier function, it usually takes 4–6 weeks of regular use.
Many of our ingredients are gentle enough to complement acne treatments, but it’s best to check with your dermatologist to avoid any potential interactions.
We formulate with non-comedogenic ingredients and avoid common irritants. However, skin can react differently, so patch testing is recommended before full use.