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Frequently asked questions
FAQ
Yes, our products are formulated without harsh chemicals, synthetic fragrances, or common irritants. However, we recommend doing a patch test before first use, especially if you have sensitive skin.
Never. S.aide is 100% cruelty-free and vegan. We believe in kindness to animals and the planet.
Most of our formulas are gentle enough for use during pregnancy and breastfeeding, but we always recommend consulting your healthcare provider first.
Keep them in a cool, dry place away from direct sunlight. Our packaging is designed to protect the integrity of the formulas, but storing them properly will maximize freshness.
Unopened products last up to 24 months from the manufacturing date. Once opened, we recommend using them within 6–12 months for the best results.
Currently, you can shop directly through our website or at select pop-up events. Join our mailing list to be the first to know when we launch in more stores.
Right now, we ship across Canada. International shipping will be available soon — sign up for updates
Our formulas focus on reducing inflammation and supporting your skin’s barrier. This helps soothe flare-ups and prevent breakouts caused by stress hormones, while keeping your skin hydrated and balanced.
We avoid synthetic fragrances. Some of our products contain mild, natural botanicals or essential oils known for their calming effects. We formulate with allergen-free fragrances to minimize irritation, especially for sensitive skin.
You may notice soothing and hydration improvements within 1–2 weeks. For deeper changes like reduced redness or a stronger skin barrier, it typically takes 4–6 weeks of regular use.
Our ingredients are generally gentle and designed to complement acne treatments. However, we recommend consulting your dermatologist to ensure there are no potential interactions.
We formulate with non-comedogenic ingredients and avoid common irritants. However, skin can react differently, so patch testing is recommended before full use.
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